Privacy Policy

Last update: September 2023

According to the requirements of Regulation 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, VERSA VENTURE SRL ("Chocolatewithbenefits.eu") is obliged to administer personal data that you provide to us safely and only for the specified purposes.

Document Modifications

This information on the processing of personal data is updated periodically; any new changes will be displayed on our website www.Chocolatewithbenefits.eu.

Date of last update: September 2023

How to contact us

Your opinion is important to us. If you have any questions regarding the information on the processing of personal data, you can send your request by email to contact@Chocolatewithbenefits.eu.

The Chocolatewithbenefits.eu website uses security measures against loss, alteration, or misuse of information under the control of Chocolatewithbenefits.eu. Chocolatewithbenefits.eu will make every effort and take all necessary measures against information loss caused by "bugs" or errors in the software with which the Chocolatewithbenefits.eu website is designed and hosted.

Chocolatewithbenefits.eu may contain links to other websites and is not responsible for the privacy policy practiced by them. We recommend consulting the legal terms and other information regarding the collection of personal data beforehand. The methods outlined below apply only to information collected on Chocolatewithbenefits.eu.

In the case of online card payment, the data is processed by authorized processors. Chocolatewithbenefits.eu does NOT store information about your card.

By completing your data in the account creation and/or Order form, you choose to accept that your personal data be included in the database of VERSA VENTURE SRL, and you expressly and unequivocally agree that all this personal data will be stored, used, and processed territorially and/or temporarily unlimited by VERSA VENTURE SRL, its affiliates, and their collaborators for their activities, including but not limited to commercial activities, product and service promotion, marketing, advertising, media, administrative, development, market research, statistics, sales tracking, and consumer behavior monitoring.

Following any agreement given, you have the right at any time to revoke the previously expressed agreement and modify your options.

Purpose of data collection

We collect your data for the following purposes:

• marketing (including direct marketing) consisting of conducting commercial communications and marketing the products and services published on the Site, as well as Chocolatewithbenefits.eu products and services through any means of communication, except for automated calls that do not require the intervention of a human operator;

• for the purpose of providing the services or products presented on the Site, including processing user orders or requests, invoicing, debt recovery, handling requests and complaints, fraud prevention/detection;

• storing and processing information that helps Chocolatewithbenefits.eu improve its relationship with users/subscribers/buyers;

• processing this data and personal information by Chocolatewithbenefits.eu for conducting market studies, statistics;

• sales and consumer behavior monitoring;

• evaluating the products and services offered;

• other activities undertaken by Chocolatewithbenefits.eu and permitted by law, which do not require user approval.

Chocolatewithbenefits.eu may notify users/customers about current offers via newsletters and may send congratulations, gift coupons, or other special messages. Chocolatewithbenefits.eu does not agree with and does not promote SPAM.

VERSA VENTURE SRL may provide your personal data to other companies with which it has partnership relationships, but only under a confidentiality agreement from them, guaranteeing that this data is kept safe and that the provision of this personal information is done in accordance with the applicable law, as follows: marketing service providers, courier services, payment/banking services, telemarketing, or other services, other companies with which we can develop joint offering programs on the market for our products and services, insurers.

Your personal information may be provided to the Prosecutor's Office, Police, Courts, and other authorized state bodies, based on and within the limits of legal provisions and as a result of expressly formulated requests.

Through the Site, users can provide Chocolatewithbenefits.eu with information regarding personal data (such as name, address, email address, telephone numbers), how the products and/or services published on the Site are used or intended to be used, but may also include other information closely related to the use of the requested services and/or products.

Chocolatewithbenefits.eu has the right to disclose information to third parties, under the law.

Chocolatewithbenefits.eu certifies that it will respect the rights conferred by law regarding the protection of individuals concerning the processing of personal data and the free movement of such data.

The rights provided by law are guaranteed to you.

Right to information

You can request information about your personal data at any time by using any of the contact methods specified on our website.

Right of access to personal data

You have the right to request a copy of the personal data that Chocolatewithbenefits.eu holds about you. To make this request, please use the address contact@Chocolatewithbenefits.eu. Alternatively, you can contact the Customer Relations team to be properly guided.

Right to rectify personal data

You have the right to rectify the data held about you. If the data we hold about you needs to be updated or if you believe it may be incorrect, you can log in to the Chocolatewithbenefits.eu website and correct this data, or you can write to us at contact@Chocolatewithbenefits.eu.

Right to restrict the use of your personal data

If you believe that the data we hold about you is incorrect or you believe that we should not process your data, under certain circumstances, you will have the right to request the restriction of processing.

Right to data portability

You have the right to take with you your own data that you have communicated to us in certain circumstances.

Right to object to the use of personal data

Under certain circumstances, you have the right to object to Chocolatewithbenefits.eu processing your personal data. This right of objection may be excluded for certain processing provided for by law (e.g., processing carried out by financial and tax services, police, justice, social security).

Right to erasure

Chocolatewithbenefits.eu aims to process and keep your data only for as long as necessary. In certain circumstances, you have the right to request the deletion of your personal data held by us. If we have legal grounds for processing your personal data, your data will continue to be processed.

Any of your rights can be exercised based on a written request (email).

TRANSACTION SECURITY

The Company acknowledges the importance of complying with all necessary legal procedures related to personal data security, as well as electronic transactions, and has taken all necessary measures in this regard, through the most modern and efficient methods, to provide the highest possible level of security. All information related to the personal data of users/subscribers is treated as confidential. The Company has adopted procedures that protect the confidential data that users/subscribers provide through the website or in any other way (e.g., by phone). These procedures protect the data of users/subscribers against any unauthorized access or disclosure, theft, or unauthorized use, modification, or destruction, also helping to ensure that this data is accurate and used correctly.

Firewall

Access to the Company's systems (servers) is controlled by a firewall, which allows users/subscribers to use certain services, while simultaneously prohibiting access to systems and databases and confidential information of the Company.

Transaction Confidentiality

As mentioned above, confidentiality is implied. All information transmitted by the user/subscriber is confidential, and the Company takes all necessary measures to ensure that it is used only to the extent considered necessary in the context of the services offered. Only authorized employees have access to transaction information, and only when absolutely necessary.

Secure payment solutions

The products/services on this website are marketed through online payment solutions offered by MobilePay. To eliminate the risk of your data being obtained and misused by third parties:

• Stripe guarantees the security of information systems.

• Information about your bank card (card number, expiration date, etc.) will not be transferred or stored on Chocolatewithbenefits.eu servers or Stripe servers.

• In the case of the 3D Secure system for Visa or MasterCard card payment, data related to your card is entered directly into the Visa or MasterCard systems, and if your card has been issued by a bank certified in the 3D Secure system, the transaction authorization is done only after your authentication in this system - entering a secret code/password known only to you, similar to the PIN code for ATM transactions.

Any attempt to access the personal data of another user or to modify the content of the site or affect the performance of the server on which the site runs will be considered an attempt to defraud the site and will trigger criminal investigation against the person(s) who attempted this.

DATA SECURITY POLICY

In accessing the website and using the services offered, only in cases where obtaining a "username" is necessary, you agree to provide true, accurate, and complete data about yourself as requested in the user registration form.

If the information is not true, inaccurate, or incomplete, Chocolatewithbenefits.eu reserves the right to suspend or terminate your account without any prior notice. Site users have the option to view and modify personal data at any time if changes have occurred.

According to the Ombudsman's Order no. 52 of April 18, 2002, Chocolatewithbenefits.eu respects the minimum security requirements for processing personal data, namely:

a) User identification and authentication

By user, it is understood any person acting under the authority of Chocolatewithbenefits.eu, the authorized person, or representative, with recognized access rights to personal data databases. Users, to gain access to a personal data database, must identify themselves. Identification can be done by authenticating into the user account. User accounts that are unused for an extended period must be deactivated and destroyed after an internal Chocolatewithbenefits.eu review. The period after which codes need to be deactivated and destroyed is determined by the operator. Any user account is accompanied by an authentication method. Authentication can be done by entering a password. Passwords are strings of characters. The longer the character string, the harder the password is to find. When entering passwords, they should not be displayed in clear on the monitor.

b) Type of access

Users must access only the personal data necessary for performing their service duties. For this purpose, operators must establish access types by functionality (such as administration, input, processing, saving, etc.) and by actions applied to personal data (such as writing, reading, deleting), as well as the procedures for these types of access. Data processing system programmers will not have access to personal data. Chocolatewithbenefits.eu will allow programmer access to personal data after they have been transformed into anonymous data. The support department may have access to personal data for the resolution of exceptional cases.

c) Data collection

Data collection is done by direct input by the visiting person by completing the forms available on the company's website. Any change to personal data can only be made by authorized users designated by Chocolatewithbenefits.eu.

Chocolatewithbenefits.eu will take measures to ensure that the information system records who made the change, the date and time of the change. For better management, Chocolatewithbenefits.eu will take measures for the information system to maintain deleted or modified data.

j) Printing data

Printing out personal data will only be done by users authorized for this operation by the company. Chocolatewithbenefits.eu uses specific internal procedures for the use and destruction of these materials, and depending on the importance of the personal data processed, will impose additional security measures.

You can also consult the Terms and Conditions of use of the website.